we measure emotional involvement and turn that into business value

we harness emotional insight to increase your business productivity

we understand customer and employee emotions to increase conversion and engagement, decrease churn

we simplify your engagement experience and create an early warning system

three components of foglight.ai

front end

for survey tool integration simply add "9 lines" of code

reporting

power up your survey with AI emotional insights

back-end

fast and simple and survey tool integration, security, API

unlock emotions in your digital feedback data

product

we enhance your online survey results with additional layer of emotional insights

you receive regular results and enhanced results in raport for comparison



emotional insights

for business productivity


standard survey insights

foglight.ai enhanced survey insights



understand customer and employee emotions, to decrease churn, create an early warning system, increase conversion and engagement



high confidence foglight.ai insights

low confidence foglight.ai insights



simplify your engagement experience



foglight.ai insights analysis

foglight.ai insights analysis


customer experience

x


employee experience

from claiming to feeling in digital

leverage emotional insights for business metrics with foglight.ai

increase business effectiveness by increasing conversion and reducing churn by adding emotional insights, including early detection, into satisfaction scores to predict users behavior


INCREASE CONVERSION

  • Select appropriate content quickly and measure hesitation earlier

  • Better cohort analysis based on initial intent

  • A/B tests on traction versus just empirical data

EARLY DISSATISFACTION DETECTION

  • Emotional insights to course correct faster and more frequently

  • Early warning with easier to detect sentiment changes

  • Much more granular distribution on a 100 point scale

REDUCE CHURN

  • Understand expectations early

  • Maintain high level of emotional engagement

  • Tighter user/contents links

  • More chances to fine tune and A/B test

elevate the quality and the initial and long-term effectiveness of your product by adding individual emotional insights



INCREASE EFFECTIVENESS IN INITIAL ASSESSMENT

  • Add emotional insights to better select user tracks

  • Granular distribution

INCREASE APPLICATION STICKINESS

  • Easier course correction on appropriate tracks

  • Earlier detection of user dissatisfaction

CONTENT EFFECTIVENESS AND APPROPRIATENESS

  • Measure more accurate content appropriateness

  • Fix ‘weak links’ in product


what we do


INCREASE QUALITY OF YOUR ASSESSMENTS AND PRIORITIZE FOCUS AREAS

Increase the quality of initial and follow on assessments by including emotional feedback better identify the focus areas

  • By using regular survey data, you have your current set of recommended priorities for your customer

  • Consider using foglifht.ai emotional feedback data to further refine recommendations for increased effectiveness

  • Very easy to A/B which are more relevant to your business

BUSINESS INSIGHTS FOR CUSTOMER ENGAGEMENT

Increase the quality of initial and follow on assessments by including emotional feedback to provide better initial customer traction and conversion.

  • By using regular survey data, you have your current set of recommended priorities for your customer

  • Consider using foglight.ai emotional feedback data to further refine recommendations for increased effectiveness


TRACK USER EMOTIONAL ENGAGEMENT

  • Include emotional feedback to track user progress and detect waning interest early to reduce churn

  • Complimentary to user-based statistics

REDUCE CHURN THROUGH AN EARLY WARNING SIGNALS

  • Include emotional feedback to track user progress and detect waning interest early to reduce churn using longitudinal data

  • Like the hairs standing up on back, emotions tend to lead action

WE CAN IDENTIFY HOW PEOPLE DISTORT THEIR SELF IMAGE

  • Most adults are fairly self-aware. However, a significant amount, 31%, either feel much better or worse than they are reporting.

  • If you knew that, would you consider a different care track for your customers?


how we can help you


  • Automotive

  • Energy & Utilities

  • Financial Services

  • Government

  • Healthcare

  • Higher Education

  • Insurance

  • Life Sciences

  • Manufacturing

  • Mental Health

  • Nonprofit

  • Restaurants & Food Service

  • Retail

  • Technology & Services

  • Telecommunications & Media

  • Travel & Hospitality



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